Please visit the MedTech website for contact information www.jnjmedicaldevices.com/en-GB
If you wish to submit an order, require an order status, a product or price enquiry, or to obtain a back-order report, shipping confirmation or proof of delivery, please visit:
Johnson & Johnson Customer Connect:
https://uk.jjcustomerconnect.com (UK)
https://ie.jjcustomerconnect.com (IRELAND)
Here, you can register for a profile and take control of your account with 24/7 access to a wide range of services that will make ordering with us easier, quicker and more effective.
If your query cannot be solved via Johnson & Johnson Customer Connect, please call Customer Services on 0800 864 060 between 8:00–17:30 Monday–Thursday, 8:00-17:00 Friday, or email us at contact@medgb.jnj.com.
Product Information
For information about our ACUVUE brand, please contact UKCS@visgb.jnj.com.
If you would like to speak to us during business hours, contact our expert team on free phone 0800 022 4222 (UK) or 1800 812 100 (Eire).
Media Enquires
For media enquiries, please contact shether1@its.jnj.com
Please note:
1. Certain information about the Company, such as names and roles of employees, cannot be made available via the internet.
2. The Company is not legally permitted to offer personal medical advice
Innovation Project Ideas
For Innovation project ideas or information please contact jnjinnovation@its.jnj.com
EMEA Innovation Centre
For more details on the EMEA Innovation Centre in London, please use the contact information here.
Product Information
For product related enquiries, please visit the Kenvue website.
Adverse Event Reporting
If you need to report an adverse event for a Kenvue (formerly J&J Consumer Health) product, please contact us here.
Media Enquires
For media enquires relating to Kenvue (formerly J&J Consumer Health) brands, please visit https://www.kenvue.com/media.
Thank you for your interest in Janssen UK. You may contact us via the web using the links listed below, or by phone on 01494 567 567 during business hours.
If you wish to get in touch with more specific queries, please use the contact details below:
Medical Information and Product Information Enquiry
Tel: 0800 731 8450
Tel: 01494 567 444
E-Mail: medinfo@its.jnj.com
Customer Services (Orders)
Tel: 0800 731 5550
Tel: 01494 567 400
E-Mail: janssenukcustomerservices@its.jnj.com
Adverse Event Reporting
Tel: 01494 567 447
E-Mail: dsafety@its.jnj.com
Media Enquiries
Tel: 01494 567567
E-Mail: mediaenquiries@its.jnj.com